We help you

Improve your


IFS ERP service delivery by

people who know how to

achieve capability in the system

Work with us to stabilise and optimise your IFS
ERP product and equip your team for
continuous improvement.


You’re designing a strategic programme to empower your company to do more and do it better. It’s a big responsibility.

We can support you with everything we’ve learned from hundreds of ERP implementations.

We’ll help you build a framework to deliver the business value.



Your strategic ERP programme needs a capable delivery team.

We can support you with business change, project, and test management, functional IFS consultancy, technical development and service transition and support.

We’ll help you mitigate risk, apply best practice and ensure IFS adoption by the whole business.



Your ERP product will continue to evolve with your business.

We can help you stabilise the service and transition to an optimal operating model.

We’ll build your internal knowledge capability, and enhance your customer and employee experience with the ERP product.

The Capability Shock

What happens after go-live can be a headache. The business expects its capability to soar and instead, it slumps.

This capability shock is called the J Curve.

It’s the duration of hyper care where productivity slows as business users begin to draw on their training and adapt to changes in their ways of working.

How quickly you can expect to exit hyper care and achieve capability depends on the strength of the business change plan.

Your IFS ERP product needs a capable team to manage the service delivery.

We work shoulder to shoulder with you to stabilise the system, optimise the service and equip the business for continuous improvement.

Our Stabilise and Optimise services are designed to expand the potential of your people and your IFS ERP product.


Advisory review

Protect the business by building a route out of hyper care

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Achieve stability

Work with us to implement priority processes and tools for a robust and stable service

Read More


Advisory transition

Build a framework for the new target operating model

Read More

Achieve capability

Work with us to achieve optimal service delivery

Read More

Shift left

the ethos that defines our IFS
ERP service delivery

Our aim is to build your team’s capability with
shift left

From The Team

IFS Apps 9: upgrade to Cloud or go to Apps 10 first?

Lots of IFS customers are considering the move to Cloud. For customers of Apps 9 there’s been a question over whether to move to Apps 10 first, to get used to the new look and feel of Aurena before the bigger move to Cloud.

What is the capability shock in IFS ERP projects?

The J curve explains the capability shock of IFS ERP implementations.  It’s a useful tool for ERP leaders to understand the process and manage both the board’s expectations and wider business communications.  

Good service delivery is critical to your IFS ERP project

An enterprise resource planning (ERP) system like IFS is wide-reaching and you need a strong service delivery function to underpin it.
That means getting the right people involved early in the programme that implements the ERP.

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